Policy information
Privacy Policy
How the current MotifDraft editor handles images, project files and optional account services.
Cloud projects belong to this account. Only the chart, settings and progress are uploaded, never the source photo. Save manually to sync; conflicting changes are preserved.
Service details
Who Operates MotifDraft
The operator named in Service details is based in China. The website, available languages and support contact are listed below.
Information We Collect
Using the local editor does not require an account. Your selected image stays in browser memory. The editor automatically saves one chart draft per maker in this browser, including its name, colors, settings, row notes, current row, completed-row marks and print preferences. If you use the separate account or support features, those services receive the account details or messages you provide.
Uploaded Images and Project Files
Cloud projects belong to this account. Only the chart, settings and progress are uploaded, never the source photo. Save manually to sync; conflicting changes are preserved.
How We Use Information
Local image and grid data are used to generate charts and downloads. Account information supports sign-in, session security, cloud projects, membership and billing records. Support messages are used to investigate the issue submitted. Saving to the cloud sends the structured chart and settings, not the original photo.
Storage, Retention and Deletion
Saved in this browser, shared by anyone using this browser profile. Signing in does not upload them. Download backups before clearing site data.
Cloud projects belong to this account. Only the chart, settings and progress are uploaded, never the source photo. Save manually to sync; conflicting changes are preserved.
After expiry, choose up to five cloud projects to edit. Other projects remain available to read and download. No automatic deletion is enabled.
Deleting your account also removes its cloud projects and saved versions through the existing deletion process. Back up first. Browser-local copies are stored separately.
Local drafts remain until you or your browser remove them. Accepted account deletion revokes sessions immediately; batch deletion starts after a 7-day waiting period. Sent or resolved failed support notifications are cleaned after 30 days; closed tickets and audit logs after 365 days. Billing records and a minimal account reference remain; they have no automatic expiry. Contact support for a retention or deletion review.
Cleanup runs in batches and can take longer than the stated waiting period. Notification and audit retention is measured from creation; closed-ticket retention from its last update. Unsettled payments or refunds may need resolution before account deletion. Back up cloud projects first; billing records are retained for reconciliation and dispute handling.
Service Providers and Data Sharing
Local editing keeps source images on your device. Providers receive only the data needed for the enabled service, such as website requests, account details, saved charts, support messages and payment records.
Cloudflare Workers and D1 host the service. Google sign-in, Resend email, Waffo payments and Google Analytics are used only when enabled. Providers may process data outside China; no China-only storage region is configured.
Your Rights and Choices
Download editable project or library backups before deleting data. Archived cloud projects can be permanently deleted in My projects. Account deletion is available in Personal profile and also removes cloud projects and saved versions through the account deletion process. Local browser copies remain separate. Use account support or the confirmed contact shown on this page for assistance.
Children’s Privacy
Account and paid services require legal capacity or appropriate guardian authorization. Do not submit children’s personal information in support requests. Guardians can contact support to request review or deletion.
International Data Transfers
Account, cloud and payment services may involve processing outside your country, including outside China. Source photos stay local. Contact support for provider and transfer information before using optional online services.
Contact and Policy Updates
Policy dates use UTC. Updates are published here with a revised date; material changes will be explained through site notices. Contact support for access, correction, deletion or other privacy requests.